Privacy Policy
Last updated: September 17, 2025
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service and informs you about your privacy rights and how the law protects you.
We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with the initial letter capitalized have meanings defined under the following conditions. The following definitions have the same meaning whether they appear in the singular or in the plural.
Definitions
- Account means a unique account created for you to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
- Company (referred to as “the Company”, “we”, “us” or “our” in this Agreement) refers to Bhasa Nepal Pvt. Ltd., Kirtipur-6, Pandechhap, Kathmandu, Nepal.
- Cookies are small files placed on your computer, mobile device, or other device by a website, containing the details of your browsing history on that website among its many uses.
- Country refers to Nepal.
- Device means any device that can access the Service such as a computer, cellphone, or digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website.
- Service Provider means any natural or legal person who processes the data on behalf of the Company, including third-party companies or individuals employed to facilitate or provide the Service or to analyze how the Service is used.
- Third-party Social Media Service refers to any website or social network through which a user can log in or create an account to use the Service.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Bhasa Nepal, accessible from https://www.bhasanepal.com/
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First and last name
- Phone number
- Address, State/Province, ZIP/Postal code, City
- Usage Data
- Project or service details you submit to obtain quotes (for example, documents for translation or interpretation requirements)
Usage Data
Usage Data is collected automatically when using the Service and may include your device’s IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When you access the Service by or through a mobile device, we may also collect information such as device type, unique ID, mobile operating system, mobile browser type, and other diagnostic data.
Information from Third-Party Social Media Services
If you register or log in through a Third-Party Social Media Service (e.g., Google, Facebook, Instagram, X/Twitter, LinkedIn), we may collect Personal Data associated with that account (such as name, email address, activities, or contact list). You may also choose to share additional information with us, which we will use in accordance with this Privacy Policy.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies (web beacons, tags, scripts) to monitor activity and improve our Service.
- Necessary / Essential Cookies (Session): essential for providing the Service and preventing fraudulent use of accounts.
- Cookies Policy / Notice Acceptance Cookies (Persistent): remember your cookie preferences.
- Functionality Cookies (Persistent): remember choices you make, such as language or login details, for a more personalized experience.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain the Service, including monitoring usage.
- To manage your Account if applicable.
- To perform a contract, including quotes, service delivery, invoicing, and support.
- To contact you by email, phone, SMS, or other electronic communication regarding updates or service-related information.
- To provide you with news, special offers, and general information about similar services unless you opt out.
- To manage your requests or inquiries.
- For business transfers such as mergers or acquisitions.
- For data analysis, identifying usage trends, improving services, and enhancing user experience.
We may share your personal information with service providers (including contracted linguists bound by confidentiality), affiliates, business partners, or as required during mergers or other business transfers. We may also share your data with your consent or if you interact publicly on the Service.
Retention and Transfer of Your Personal Data
Retention of Your Personal Data
We retain Personal Data only as long as necessary for the purposes described above and to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is typically retained for a shorter period unless needed for security or functionality or where law requires longer retention.
Transfer of Your Personal Data
Your information may be processed at our offices and in other locations where processing parties are located, including outside your jurisdiction. We will take reasonable steps to ensure your data is protected and transferred only where adequate safeguards exist.
Delete and Disclosure of Your Personal Data
Delete Your Personal Data
You may request deletion of your Personal Data at any time. Where possible, you may delete certain information directly through your account settings. We may retain some data where we have a legal obligation or lawful basis to do so.
Disclosure of Your Personal Data
- Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. You will be notified before such a transfer.
- Law Enforcement and Legal Requirements: We may disclose your Personal Data if required to comply with legal obligations, protect our rights or property, prevent or investigate wrongdoing, protect the safety of users or the public, or defend against legal liability.
Security, Children's Privacy and Links to Other Websites
Security of Your Personal Data
We use commercially acceptable means to protect Personal Data, but no method of transmission or storage is 100% secure. While we strive to protect your data, absolute security cannot be guaranteed.
Children's Privacy
Our Service is not directed to anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us so we can remove it.
Links to Other Websites
Our Service may contain links to websites not operated by us. We strongly encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their content or practices.
Changes and Contact
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page, and we will update the “Last updated” date above. Where appropriate, we may also notify you by email or a prominent notice on the website.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- Email: contact@bhasanepal.com
- Mailing Address: Bhasa Nepal Pvt. Ltd., Kirtipur-6, Pandechhap, Kathmandu, Nepal
